如果您最近收到自称Service Canada电话,请谨防诈骗勿分享个人信息



如果您最近收到有人自称来自Service Canada(加拿大服务局)的电话,请在分享个人信息上特别小心。






Protect yourself against fraud



如果有人声称来自Service Canada(加拿大服务局)或1 800 O-Canada,知道如何识别骗局

Know how to recognize a scam claiming to be from Service Canada or 1 800 O-Canada


当任何自称是加拿大服务局(Service Canada)或1 800 O-Canada员工的人以非通常的联邦政府联系方式与您联系时,您需要保持警惕。这可能包括:




1-800-O-Canada是个通用的信息服务中心,通常不会无缘无故主动试图与加拿大人联系。在极少数情况下,加拿大服务部Service Canada在提供加拿大政府服务的过程中可能会意外地与您联系。

如有疑问,为了验证打电话的人是否是加拿大服务局雇员的身份,可挂断电话并直接致电1-800 O-Canada(1-800-622-6232)。

加拿大服务局(Service Canada)和1 800 O-Canada只会应您的要求发送所需信息,也只会就您已经登记注册的服务发送通知。


Canada Emergency Response Benefit scams



上网在线申请:Canada.ca/CoronaVirus, 或


如有疑问,请联系1 800 O-Canada(1-800-622-6232),要求他们核实您收到的任何通信(包括政府网站)的真实性。


How to protect yourself from identity theft







保护您的社会保险号(Social Insurance Number)。请勿将其用作身份证明ID,不要将您的社会保险号透露给任何人,除非您确定要求该信息的人在法律上有权获得该信息。








If you think you have been a victim of fraud


您也可以在线或通过致电1 888-495-8501向加拿大反欺诈中心(寻求帮助。




Protect yourself against fraud

From: Employment and Social Development Canada

Know how to recognize a scam claiming to be from Service Canada or 1 800 O-Canada

There are many sophisticated frauds and scams in Canada – with new ones invented daily. Many frauds and scams attempt to mimic real federal government services to gain access to your personal and financial information.

You should be vigilant when any person claiming to be a Service Canada or 1 800 O-Canada employee contacts you in a way that you are usually not contacted by the federal government . This could include:

requests for personal information (such as a Social Insurance Number, credit card number, bank account number or passport number) by telephone, email or text, or

notifications (text or email) or calls that attempt to complete a financial transaction (such as messages requesting to click on hyperlinks to deposit benefits or to pay taxes)

These emails, text messages, letters and calls (including recorded messages) may be fraudulent.

1-800-O-Canada is a general information service and does not usually make unsolicited attempts to contact Canadians. In very rare cases, Service Canada may unexpectedly contact you in the course of delivering Government of Canada services.

When in doubt, to verify the identity of the caller as a Service Canada employee, please hang up and contact 1-800 O-Canada (1-800-622-6232) directly.

Service Canada and 1 800 O-Canada only send information you have requested and only send notifications through services to which you have signed up.

Canada Emergency Response Benefit scams

The Government of Canada will not reach out by text or email to ask you to apply for the Canada Emergency Response Benefit (CERB). Nor will the Government notify you by text or email that you have received a CERB payment.

There are only 2 ways to apply for the CERB:

online at Coronavirus disease (COVID-19), or

by phone at 1-833-966-2099, for those who do not have Internet access

When in doubt, contact 1 800 O-Canada (1-800-622-6232) and ask them to verify the validity of any communication you have received (including government websites).

How to protect yourself from identity theft

Caller ID is a useful feature, but criminals can alter the information it displays. Never use only the displayed information to confirm the identity of the caller, whether it be an individual, a company or a government entity.

Be suspicious if an individual ever asks you to pay taxes or other fees via an email, a call or text message.

Keep your access codes, user ID, passwords and PINs secret.

Keep your address current with all government departments and agencies.

Before supporting any charity, use the CRA website to find out if the charity is registered . You should also obtain information on the way it does business.

Be careful before you click on links in any email you receive. Some criminals may be using a technique known as phishing to steal your personal information when you click on the link.

Protect your Social Insurance Number. Do not use it as a piece of ID. Never reveal it to anyone unless you are certain the person asking for it is legally entitled to that information.

Pay attention to your billing cycle and ask about any missing account statements or suspicious transactions.

Shred unwanted documents or store them in a secure place. Make sure that documents with your name and SIN are secure.

Immediately report lost or stolen credit or debit cards.

Carry only the ID you need.

Do not write down any passwords or carry them with you.

Ask a trusted neighbour to pick up your mail when you are away or ask the post office to place a hold on delivery.


If you think you have been a victim of fraud

If you suspect you may be the victim of fraud, contact your local police service.

You can also ask for help from the Canadian Anti-Fraud Centre online or by calling 1‑888-495-8501.

Report the theft of your Social Insurance Number (SIN) by contacting Service Canada at 1-866-274-6627. For more information, see the Social Insurance Number page.

来源:加拿大总理办公室 2020-09-13