如果您最近收到自称Service Canada电话,请谨防诈骗勿分享个人信息

小心电话诈骗

转:胡森部长(家庭、儿童及社会发展部)

如果您最近收到有人自称来自Service Canada(加拿大服务局)的电话,请在分享个人信息上特别小心。

 

以下是如何保护您免遭诈骗的一些方法…….

 

公告

保护自己、谨防欺诈

Protect yourself against fraud

源自:加拿大就业及社会发展部

 

如果有人声称来自Service Canada(加拿大服务局)或1 800 O-Canada,知道如何识别骗局

Know how to recognize a scam claiming to be from Service Canada or 1 800 O-Canada

近期有许多复杂的欺诈和骗局——每天都有可能花样翻新。许多欺诈和骗局试图模仿真实的联邦政府服务,以企图获取您的个人和财务信息。

当任何自称是加拿大服务局(Service Canada)或1 800 O-Canada员工的人以非通常的联邦政府联系方式与您联系时,您需要保持警惕。这可能包括:

通过电话、电子邮件或短信,要求提供个人信息(例如,社会保险号、信用卡号、银行帐号或护照号),或

以短信或电子邮件通知、或打电话等方式,试图完成一桩金融业务(例如,要求点击某个链接,以存入政府福利补贴或缴税之类的信息)

如此之类的电子邮件、短信信息、信件和电话(包括留言信息)有可能是欺诈。

1-800-O-Canada是个通用的信息服务中心,通常不会无缘无故主动试图与加拿大人联系。在极少数情况下,加拿大服务部Service Canada在提供加拿大政府服务的过程中可能会意外地与您联系。

如有疑问,为了验证打电话的人是否是加拿大服务局雇员的身份,可挂断电话并直接致电1-800 O-Canada(1-800-622-6232)。

加拿大服务局(Service Canada)和1 800 O-Canada只会应您的要求发送所需信息,也只会就您已经登记注册的服务发送通知。

 

涉及加拿大紧急救援补助金(CERB)的欺诈
Canada Emergency Response Benefit scams

加拿大联邦政府不会主动通过短信或电子邮件通知您,要求您申请加拿大紧急救援补助金(CERB)。政府也不会通过短信或电子邮件通知您说您已收到CERB付款。

申请CERB的方式只有两种:

上网在线申请:Canada.ca/CoronaVirus, 或

拨打电话1-833-966-2099,针对那些无法访问互联网的人

如有疑问,请联系1 800 O-Canada(1-800-622-6232),要求他们核实您收到的任何通信(包括政府网站)的真实性。

 

如何保护自己免遭身份盗用
How to protect yourself from identity theft

来电显示是一个有用的功能,但犯罪分子可以更改其显示的信息。切勿仅仅依靠显示的信息来确认来电者的身份,无论是个人、公司还是政府实体。

如果有人要求您仅通过电子邮件、电话或短信来缴税或缴纳其他费用,请保持怀疑。

对您的通行密码、用户ID、密码和PIN保密。

向所有政府部门和机构通报您最新的地址。

在支持任何慈善机构之前,请使用CRA网站查找该慈善机构是否已注册。您还应该了解该机构的做事方式的相关信息。

在点击任何一个您收到的任何电子邮件中出现的链接之前,请务必小心。当您点击链接时,某些犯罪分子可能会使用一种称为网络钓鱼的技术来窃取您的个人信息。

保护您的社会保险号(Social Insurance Number)。请勿将其用作身份证明ID,不要将您的社会保险号透露给任何人,除非您确定要求该信息的人在法律上有权获得该信息。

请注意您的帐单周期,并询问任何遗漏的帐单或可疑的支付。

碎片处理不需要的文档或将其存储在安全的地方。确保带有您姓名和SIN号码的文档是安全的。

信用卡或银行卡如遇丢失或被盗,请立即报告。

仅携带您需要的ID身份证件。

请勿将密码写在容易的地方或随身携带密码。

在您外出时,请委托可信任的邻居取走您的邮件,或请邮局暂停交付。

 

如果您认为自己是欺诈行为的受害者
If you think you have been a victim of fraud

如果您怀疑自己可能是欺诈的受害者,请联系当地的警察部门。

您也可以在线或通过致电1 888-495-8501向加拿大反欺诈中心(寻求帮助。

通过拨打1-866-274-6627与加拿大服务部联系,报告您的社会保险号(SIN)被盗的情况。有关更多信息,请参见社会保险号页面https://www.canada.ca/en/employment-social-development/services/sin.html

 

英文原文

Protect yourself against fraud

From: Employment and Social Development Canada

Know how to recognize a scam claiming to be from Service Canada or 1 800 O-Canada

There are many sophisticated frauds and scams in Canada – with new ones invented daily. Many frauds and scams attempt to mimic real federal government services to gain access to your personal and financial information.

You should be vigilant when any person claiming to be a Service Canada or 1 800 O-Canada employee contacts you in a way that you are usually not contacted by the federal government . This could include:

requests for personal information (such as a Social Insurance Number, credit card number, bank account number or passport number) by telephone, email or text, or

notifications (text or email) or calls that attempt to complete a financial transaction (such as messages requesting to click on hyperlinks to deposit benefits or to pay taxes)

These emails, text messages, letters and calls (including recorded messages) may be fraudulent.

1-800-O-Canada is a general information service and does not usually make unsolicited attempts to contact Canadians. In very rare cases, Service Canada may unexpectedly contact you in the course of delivering Government of Canada services.

When in doubt, to verify the identity of the caller as a Service Canada employee, please hang up and contact 1-800 O-Canada (1-800-622-6232) directly.

Service Canada and 1 800 O-Canada only send information you have requested and only send notifications through services to which you have signed up.

Canada Emergency Response Benefit scams

The Government of Canada will not reach out by text or email to ask you to apply for the Canada Emergency Response Benefit (CERB). Nor will the Government notify you by text or email that you have received a CERB payment.

There are only 2 ways to apply for the CERB:

online at Coronavirus disease (COVID-19), or

by phone at 1-833-966-2099, for those who do not have Internet access

When in doubt, contact 1 800 O-Canada (1-800-622-6232) and ask them to verify the validity of any communication you have received (including government websites).

How to protect yourself from identity theft

Caller ID is a useful feature, but criminals can alter the information it displays. Never use only the displayed information to confirm the identity of the caller, whether it be an individual, a company or a government entity.

Be suspicious if an individual ever asks you to pay taxes or other fees via an email, a call or text message.

Keep your access codes, user ID, passwords and PINs secret.

Keep your address current with all government departments and agencies.

Before supporting any charity, use the CRA website to find out if the charity is registered . You should also obtain information on the way it does business.

Be careful before you click on links in any email you receive. Some criminals may be using a technique known as phishing to steal your personal information when you click on the link.

Protect your Social Insurance Number. Do not use it as a piece of ID. Never reveal it to anyone unless you are certain the person asking for it is legally entitled to that information.

Pay attention to your billing cycle and ask about any missing account statements or suspicious transactions.

Shred unwanted documents or store them in a secure place. Make sure that documents with your name and SIN are secure.

Immediately report lost or stolen credit or debit cards.

Carry only the ID you need.

Do not write down any passwords or carry them with you.

Ask a trusted neighbour to pick up your mail when you are away or ask the post office to place a hold on delivery.

 

If you think you have been a victim of fraud

If you suspect you may be the victim of fraud, contact your local police service.

You can also ask for help from the Canadian Anti-Fraud Centre online or by calling 1‑888-495-8501.

Report the theft of your Social Insurance Number (SIN) by contacting Service Canada at 1-866-274-6627. For more information, see the Social Insurance Number page.

来源:加拿大总理办公室 2020-09-13


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